Delivery Timeframes
We leap into action within 1-2 business days after your order is placed. Shipping times vary by destination:
7-15 business days (customs may add delays)
Tracking numbers are emailed once your gear begins its journey.
Shipping Costs
- Free Shipping
Lost or Damaged Packages?
Though rare, storms happen. Contact us within 14 days of delivery at info@ericrea.design.uk with:
- Order number
- Photos of damaged items (if applicable)
We’ll replace or refund—no hoops to jump.
Returns
Not the right fit? See our Refund & Returns for details.
Questions? Our support frogs croak back within 24 hours.